Contact Us

New Online Pokies Australia is an editorial and informational website focused on new online pokies platforms, mobile pokies experiences, bonuses, payment methods, and operational gambling topics for Australian users.

If you need to contact the editorial team, you can do so regarding:

  • Content corrections
  • Outdated information
  • Technical issues
  • Affiliate or partnership enquiries
  • Responsible gambling concerns
  • Feedback about user experience
  • Reporting broken links
  • Payment or bonus information updates

Editorial Contact Topics

The editorial team may review requests related to:

TopicExample
Bonus UpdatesExpired or changed offers
Banking ChangesPayment methods no longer available
Mobile IssuesBroken layouts or loading problems
Verification InformationIncorrect KYC references
Responsible GamblingMissing support information
Technical ErrorsFormatting or accessibility problems

We aim to keep information reasonably accurate, but online gambling platforms may change terms and operational details frequently.

Important Notice

New Online Pokies Australia does not operate gambling services.

We cannot:

  • Access casino accounts
  • Process withdrawals
  • Reverse gambling transactions
  • Approve bonuses
  • Handle player disputes
  • Reset casino passwords
  • Verify third-party gambling accounts

For account-specific issues, users should contact the relevant gambling operator directly.

Response Expectations

Response times may vary depending on:

  • Message volume
  • Technical investigations
  • Editorial review requirements
  • Third-party verification needs

Not all requests may receive an immediate response.

Partnership and Media Enquiries

Commercial or partnership enquiries may include:

  • Affiliate partnerships
  • Editorial collaboration
  • Content corrections
  • Technical integration discussions

Commercial relationships do not guarantee editorial placement or rankings.

Responsible Gambling Concerns

If gambling activity is negatively affecting finances, wellbeing, or daily life, users are encouraged to seek professional support.

Responsible gambling resources may include:

  • Gambling support services
  • Self-exclusion programs
  • Deposit limitation tools
  • Financial counselling services

Privacy Reminder

Users should avoid sending:

  • Gambling account passwords
  • Banking credentials
  • Identity documents
  • Sensitive financial information

through unsecured contact forms or email systems.

Jurisdiction and Availability

Online gambling availability may differ depending on location and regulation.

Users remain responsible for checking local laws and platform eligibility before using gambling services.

Updates and Corrections

If you identify outdated information, correction requests may help improve the accuracy of future updates.

Common correction requests include:

  • Payment method changes
  • Bonus rule changes
  • Mobile compatibility issues
  • Incorrect withdrawal references
  • Broken promotional links

18+ Notice

This website is intended for adults aged 18 and over.

Please gamble responsibly.